Israeli software provider Nice Systems (NASDAQ: NICE) agreed to acquire Nexidia Inc., a leading provider of advanced customer analytics, for $135 million in cash. The transaction is scheduled to close during the first quarter of 2016, and Nice expects the acquisition be accretive to earnings in 2016.
Nexidia was founded in 2000 by Mark Clements and Peter Cardillo, and is based in Atlanta, Georgia. The startup had previously raised $39 million in multiple rounds of funding from investors including BlueCross BlueShield Venture Partners, Boston Millennia Partners, Cordova Ventures, HarbourVest Partners, Hig Capital, Morgan Stanley, ARM, Paladin Capital and Sandbox Industries.
“The acquisition of Nexidia is part and parcel of our strategy to enhance our analytics offering,” said Barak Eilam, CEO, Nice Systems. “It is an important step in our mission to deliver the power of customer data and insight beyond the contact center. Nexidia enjoys a reputation for unrivaled technology and domain expertise. Their addition to our company will solidify Nice’s position as an analytics powerhouse. I look forward to working with our new team members.”
“We are excited for the opportunity to join ranks with Nice in order to create a true analytics powerhouse,” said John Willcutts, CEO, Nexidia. “The combination creates a win-win scenario for both our customers and our companies, as we join our knowledge, skills and technologies to bring to the market the most compelling offering.”
The deal provides immediate value realization based on a full range of delivery models including SaaS and managed analytics. The new combined offering transforms the market by featuring analytics capabilities with unparalleled accuracy, scalability and performance, empowering organizations to significantly expand their analytics usage in critical business use cases.
Nice is already recognized as a leader in analytics-based solutions, and this acquisition will firmly cement the company as the largest and most advanced provider of cross channel, Interaction Analytics. Furthermore, it will provide Nice an expanded customer base and market reach as it supports new use cases, and its offering is available in multiple languages.
Nexidia provides customer interaction analytics solutions with patented technologies and breakthrough applications that enable companies to drive business transformation by capturing, making sense of, and using the full range of omni-channel communication they have with their customers.
Nice Systems is a worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. Nice solutions help the world’s largest organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using Nice solutions. the company was founded in 1986 and is headquartered in Ra’anana, Israel.